Shipping & Delivery
Welcome to Norlenta. We are committed to providing fast and reliable delivery for every order. Please read the information below to understand how we handle shipping and delivery.
Processing Time
All orders are processed within 1–2 business days after payment has been confirmed. Once your order is shipped, you will receive a confirmation email with your tracking number and a link to follow your package’s progress.
Delivery Time
Our average delivery time is:
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Europe, United Kingdom, and United States: 8–12 business days
Please note that delivery times are estimates and may vary slightly depending on your location, courier delays, or other unforeseen circumstances.
Shipping Fees
We offer free shipping on all orders over €30.
Orders below this amount will include a standard shipping fee calculated at checkout.
Tracking Your Order
Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to monitor your package’s delivery status at any time. Please allow up to 48 hours for tracking updates to appear after dispatch.
Delivery Delays
While we do our best to ensure timely delivery, certain factors—such as carrier issues, customs inspections, or extreme weather—may cause delays. Norlenta cannot be held responsible for delays beyond our control.
Incorrect or Incomplete Address
Please double-check your shipping details before confirming your order. Norlenta is not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.
Contact Information
If you have any questions about shipping or delivery, please reach out to our support team:
Email: contact@norlenta.com